Forever charms are hand-painted using non-toxic enamel on brass. These are permanently applied onto collars, leashes, and harnesses and CANNOT be removed.
Forever charms are not interchangeable. They are carefully applied onto collars, leashes and harnesses to never
Hand wash with a touch of dishwasher soap and warm water. Wipe dry with towel or let air dry.
- Keep out of saltwater to avoid tarnishing
- Do not use dishwasher or washing machine to clean
While our products are made to last, they are not chewproof and may tarnish without proper care.
Returns & Exchanges:
- We accept returns within 30 days of purchase. You can return your product for store credit, exchange it for a different product, or receive a refund to the original payment method. Start your return or exchange by following [this link].
- Discounted items are final sale and cannot be returned or exchanged.
- Engraved tags and custom items are final sale and not eligible for return or exchange.
- We cannot accept returns for international orders.
- All returns and exchanges are subject to an $10 shipping and handling fee.
Important Notes:
- Returned items must have tags attached and must have no visible signs of wear or use.
- Furei® is not responsible for lost or stolen packages after the courier has delivered the item to the final destination.
Questions? Reach out to our CX team at hello@fureipets.com – we’re here to help.
