Conditions d’utilisation

Section 1 - General Return and Refund Policy: Most merchandise, unless marked as a final sale or otherwise noted (see below for more details), can be returned for a full refund to your original form of payment within 30 days of purchase. Items eligible for return will not arrive with a prepaid return label.

Section 2 - Shipping Policy:

  • Shipping methods vary depending on the final destination.
  • Estimated delivery time is 4-8 business days.
  • Shipping Costs:
    • Domestic Shipping: $6
    • International Shipping: $25
  • We offer worldwide shipping.

Section 3 - Payment Information: We accept payments using Visa, Mastercard, Amex, Discover, Union Pay, Apple Pay, and Paypal. Payments are securely processed through Shopify.

Section 4 - Privacy Policy: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We may share personal information with our service providers, including those who assist us with marketing, and with other trusted parties whom we believe offer products or services that may be of interest to you. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Section 5 - Customer Support: For any questions or assistance, please contact our customer support at hello@fureipets.com.

Section 6 - Product Information: Furei Pets offers a selection of pet products, including Charm Collars, Standard Collars, and Adjustable Leashes.

Section 7 - Dispute Resolution: For dispute resolution or any concerns, please contact us at hello@fureipets.com.

Section 8 - Entire Agreement: The failure of Furei Pets Inc. to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by Furei Pets on this site or in respect to the Service, constitute the entire agreement and understanding between you and Furei Pets Inc. and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Furei Pets Inc. (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 9 - Changes to Terms of Service: You can review the most current version of the Terms of Service at any time at this page.

Furei Pets Inc. reserves the right, at its sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 10 - Contact Information: Questions about the Terms of Service should be sent to Furei Pets Inc. at hello@fureipets.com.